Privacy Policy

Our website respects your privacy and strives to protect your personal data. This privacy policy outlines how your personal data is collected and used (under certain conditions). It also describes the procedures followed to ensure the privacy of your information. Finally, it defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the site directly or through another website, you agree to the practices outlined in this policy.

The protection of your data is very important to us. Therefore, your name and other information related to you will be used in accordance with the terms outlined in this privacy policy. We will collect information when necessary or when it is directly relevant to our transactions with you. We will retain your data according to the law or for the purposes for which it was collected.

You can browse the website without providing any personal data. Your personal identity remains anonymous throughout your visit, and it will not be disclosed unless you have a personal account on the website which you access using a username and password.

1 – Data We Collect:

We may need to collect your information if you wish to place an order for a product on our website.

We collect, store, and process your data necessary to follow up on your purchases from our website to ensure any potential issues that may arise later and to provide you with the services available on our site. We may collect personal information including, but not limited to, your name, gender, birthdate, email address, postal address, shipping address (if different), phone number, payment details, and payment card details.

We use the information you provide to process your orders, offer you services and information available on our website, and that you request. Furthermore, we will use the information you provide to manage your account with us, verify the financial transactions you conduct online, monitor data uploads from the site, determine the identity of site visitors, and improve the design or content of our site. We conduct various demographic studies and may send useful or required information to users, such as product and service information, provided you do not object to being contacted for this purpose. Communication will be done through email to provide you with details about other products or services if you wish. If you prefer not to receive any promotional or marketing communication, you may opt out at any time.

We may provide your name and address to a third party for the purpose of delivering your order (for example, a delivery agent or supplier).

We may store the details of your current order on our website, but we cannot retrieve it directly for security reasons. By logging into your account on the website, you can view the information and details of the orders you have placed or will place soon. You can also manage your address details. You are committed to handling your personal data confidentially and should not make it available to any unauthorized third party. We do not take responsibility for any misuse of your password unless the misuse is caused by our error.

Other Uses of Your Personal Information: We may use your personal information in surveys and marketing research, with your consent, for statistical purposes, while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send any responses to third parties. Your email address will only be disclosed if you wish to participate in competitions. We keep survey responses separate from your email address.

We may send you information about us, our site, other sites, our products, sales, offers, and other matters related to our affiliates or partners. If you do not wish to receive this additional information (or any part of it), please click the "Unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (excluding weekends and national and religious holidays) from receiving your notification. We will contact you to inquire about unclear information.

We may use some data, while maintaining complete confidentiality on the site, for other purposes, including checking the locations of users and tracking their visits to the site or links in the email when they subscribe to receive it, and provide that anonymous data (which does not allow identifying your actual identity) to third parties, such as publishers. However, this data will not lead to identifying your personal identity (as it is anonymized).

Competitions: Regarding any competition, we use the data to notify the winners and announce our offers. You can find more details about the terms of participation in each competition separately.

Third Parties and Website Links: We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions according to the terms of this privacy policy. For example, we may use a third party to assist in delivering products to you, receiving payments from you, conducting statistics and marketing research, or assisting our customer service team. We may need to share information with a third party to protect against fraud and reduce credit risks. In the event our company or part of it is sold, we may need to transfer our databases, including your personal information. Unless stated in this privacy policy, we will not sell or disclose your personal data to any third party without your prior consent, unless it is necessary for the purposes outlined in this privacy policy or if required by law. The website may contain third-party ads or links leading to other sites or frames for other sites. Please note that we are not responsible for the privacy policies of any third party or the content of those policies applied on other sites. We are also not responsible for any third party to whom we transfer your data in accordance with this privacy policy.

2 – Cookies:

Accepting cookies is not a mandatory condition for visiting the website. However, we note that the "cart" function on the site cannot be used and no order can be placed without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages on the site. Your browser stores these files on your computer's hard drive. Cookies may be used to detect your IP address, which saves you time when you are on or visiting the site. We use cookies to ensure your convenience when browsing this site (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to gather any other information about you or use it (such as for targeted marketing). You can set your browser to reject cookies, but this will limit your use of the site. Please make sure that our use of cookies does not contain any personal or private information, is free from viruses, and uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics uses cookies, which are text files placed on your computer. Google will transmit the information generated by the cookies about your use of this site (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for the site operator about activity, and provide other services related to site activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process the information on behalf of Google. Google will not associate your IP address with any other data it holds. You can refuse to use cookies by selecting the appropriate settings in your browser, but please note that you may not be able to fully utilize the website features. By using this website, you consent to Google using your data as described for the purposes outlined above.

3- Security:

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to, loss, or destruction of your information. When we collect data through the site, we store your personal information in a database on a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as Secure Sockets Layer (SSL). Therefore, it is difficult for any intruder to decrypt your information, but we cannot guarantee 100% protection. We strongly advise against sending your credit card or debit card details when communicating with us electronically without encryption. We implement physical, electronic, and procedural safeguards directly on the process of collecting, storing, and disclosing your information. Our security procedures may require us to request proof of your identity before disclosing your personal information. You are responsible for keeping your password and computer protected from unauthorized use.

4 – Customer Rights:

If you have concerns about your data, you have the right to request access to the personal data we hold about you or that you have previously transferred to us. You also have the right to request that we correct any mistakes in your personal data, and this will be done free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.